The AMC will include maintenance of the Complete Biometric Attendance System, covering breakdown maintenance of both hardware and software, including parts such as battery, fingerprint sensor, RD services activation, software upgradation, and charger. The contract is valid for one year from the starting date of the contract. Maintenance work shall normally be done during office hours, but may also occur beyond these hours in emergencies. The vendor must maintain a service register detailing maintenance work and downtime. The equipment cannot be moved without prior permission, and all costs for transportation will be borne by the vendor. Rates must include all taxes and be firm for the contract duration. Secureye make machines
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